The following are the basic fees and guidelines that apply to all hosting accounts. For more detailed information be sure to view the Plan Comparison chart. If you have any questions regarding our web-hosting fees or services, please contact us so that we may provide the information you are looking for.
Shared Hosting
We offer a variety of packages that will accomodate nearly any site regardless of it's current size as well as easily allowing for future growth. Our shared servers offer many extra features at no additional fee, are constantly monitored, and are NEVER oversold. Monthly fees range from $5 to $80 and disc space from 2 to 40 gigs.
Virtual Private Servers
If you have a very large site or just want the ability to have more control over all aspects of your server functions we also offer 6 levels of VPS. Virtual Private Server (VPS) hosting is the future of web hosting. Vivid Designs uses the latest server virtualization technology, Virtuozzo by Parallels. With our virtual private server, you will be able to harness the full power of root access and all features of a dedicated server by paying only a small portion of the price! We utilizes Virtuozzo technology by dividing a single node into separate virtual servers. Each virtual server can run its own full-fledged operating system, and each server can be independently rebooted. Monthly fees range from $120 to $720 and disc space from 50 to 600 gigs.
Dedicated Servers
Dedicated Server is the ultimate solution for anyone looking for a fully customized and managed solution, we will setup your server with everything you need and maintain it for you 24/7! You will have full control over every aspect of your server with any of our 3 dedicated hosting plans. Monthly fees range from $600 to $1600 and disc space from 1500 to 3000 gigs.
Customized Plans
We pride ourselves on providing the highest level of customer service available so if none of the standard plans fit your needs, we will be more than happy to work with you to create a plan customized specifically for you!
Setup Fees and Start Date
This fee, if applicable, is charged only once when your account is first setup on our computers. For personal and sub-domain accounts, the "start date" is the day the account is setup on our computers. For domain accounts, the "start date" is the date that the domain is registered with our registrar or the date that the account is setup on our computers, whichever is later.
Contract Renewals
Unless you notify us of your intention to cancel, our billing system will automatically renew your hosting and/or maintenance contract. For annual contracts and Domain Name Registration, our billing system will issue an invoice approximately 30 days before your present contract expires. Payment for the new invoice is subject to the payment terms noted below. If we handle your domain name registration, we will not renew the registration unless the renewal invoice has been paid. Once expired, domain names are subject to additional fees or may be registered by another owner at any time. For standard hosting packages, our billing system will issue a receipt upon the successful payment transaction via PayPal.
Payment Methods and Late Fees
All payments for web-hosting services are paid in advance via recurring subscription through PayPal. If there is a problem with the payment and we have not received it in full before our billing system generates your next monthly invoice, your account will be charged a penalty of 2%.
Suspension
If we have not received payment in full before our billing system generates your next monthly invoice, your website will be replaced with a "suspended" page. You can still send and receive email, all other functionality will still work, and no files will be lost, so you can still login to make site changes that will be visible when your account is re-enabled.
Re-instatement Fee
If your account is suspended for non-payment, you will be charged $50 to have your account re-instated. This fee, and all out-of-pocket costs we have incurred on your behalf, must be paid in full, and payment terms arranged for the balance, before your account will be re-instated.
Termination
If we have not received payment in full on or before 60 days after the original date of issuance on the invoice, your website, database, email and other files will be deleted. Nothing will be retrievable. If you decide to setup another account in the future, you will be charged a setup fee and you must pay any outstanding balance from your previous account.
Collection Effort
If your account is terminated for non-payment, we may assign your account to an attorney and/or a collection agency, and a detrimental entry might be added to your credit record, and you may also be assessed additional collection costs.
Related Pages: Technical Details ⇔ Compare Plans ⇔ Create Account
